Critical Care Q&A
Enhancing Patient Loyalty and Value through a Connected Care Journey
Today, patients are arguably more empowered than ever before—and with higher expectations. And yet, a large gap remains between patient expectations for care and the reality of their experience before, during, and after a hospital stay. A staggering 96% of patient complaints are related to customer service rather than the quality of care, and 81% of customers report being […]
Being a healer in a health care system that needs help – advocating for a better future
5 Strategies Health Care Executives Should Focus on in Today’s Market
6 Factors in Improving Cost & Quality of Physician Services
How to Engage Patients Before, During, and After Clinical Encounters
How do you provide the best patient experience when healthcare is shifting to a customer service mindset? Use these 4 ways to engage patients before, during, and after clinical encounters.
Clinical Integration: The Key to Improving Outcomes for Patients, Clinicians, and Hospitals
What is clinical integration? How does it benefit patients, clinicians, and hospitals? Explore its benefits and the steps to implement this in your hospital.
How to Implement Nurse Practitioners & Physician Assistants’ Education Program
Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
9 “Be” Attitudes for Making Connections in Virtual Practice
Connecting with patients and your colleagues are important in your practice. But it has become harder to do so virtually. Use these 9 practices to help with patient and clinician satisfaction.
The Future of Health Care is Hybrid
While telehealth saw exponential growth during COVID-19, hybrid health care is rising in popularity. We discuss the benefits of hybrid health care by integrating in-person and virtual care delivery.
