Building An Emergency Department Team And Strong Culture From The Ground Up

Partnership Background A rural North Carolina health system built a new state-of-the-art facility to better serve the community and increase access to care. Though it quickly attracted a steady volume of ED visits in its first two years, the new facility only had one truly designated provider—the rest were pulled from the system’s main campus […]

Utilizing Direct-To-Employer Marketing to Engage a New Patient Population

Partnership Overview A 99-bed facility in Mississippi partnered with SCP Health’s (SCP’s) patient engagement team to help improve care coordination and increase direct-to-employer marketing opportunities in their community. Partnership Goals Build relationships with local employers to reach the commercially insured population Increase efficiency of scheduling, billing, and care processes Gain provider buy-in for using outsourced […]

Elevating Community Health By Partnering With Employers

SCP’s Strategy SCP’s patient engagement team helped the facility improve scheduling, reduce nonclinical errors, and increase referrals by: Educating local employers on employee healthcare needs by embracing more health screenings and wellness activities Empowering the hospital to cost-effectively coordinate and facilitate employer-sponsored employee health needs and encounters Building a new process for ensuring information accuracy […]

Deploying Telehospitalists Improves Metrics and Morale

Partnership Background This 49-bed hospital in Texas has been partnering with SCP Health (SCP) for clinical services and practice management since 2009. What started with an Emergency Medicine (EM) contract grew to include Hospital Medicine (HM) as well—creating smoother operations and increased care cohesion across specialties. As hospital goals shifted and telehealth technology came into […]

Revenue Cycle And Documentation Assurance Management Partnership Produces Measurable Results

Partnership Overview This non-profit faith-affiliated system of hospitals has 18 facilities with over 6,000 physicians throughout Colorado and Kansas. SCP Health (SCP) is currently contracted with this client to perform professional coding, billing, and collections for over 200 Hospital Medicine (HM) physicians. Additionally, SCP has an agreement for management services for recruiting, staffing, and scheduling. […]

Surviving Disaster Fatigue and Building a Culture of Resilience

Benefits Of Regular Check Up   Together, We Heal – A podcast by SCP Health Episode 1: Surviving Disaster Fatigue and Building a Culture of Resilience   (00:02) Welcome to Together, We Heal, a new podcast brought to you by SCP Health. As one of the largest healthcare partners in the country, we work to bring […]

Enhancing Program Economics And Building A Culture Of Continuous Improvement

Benefits Of Regular Check Up Partnership Overview Centura Health, a not-for-profit faith-based system, has 17 facilities with over 6,000 physicians and employs its own Hospital Medicine (HM) provider group, within the Centura Health Physician Group (CHPG). Centura was searching for an established partner with access to people, processes, and technology to help optimize CHPG. Goals […]