Renewing Focus on the Patient Experience
To truly deliver high-quality care to our patients, and further improve the stability and sustainability of health care organizations and our health care system, we must also renew our commitment to understanding and meeting patient expectations. Patient health literally depends on it.
The Dyad Leadership Model: Balancing Health Care Delivery and Business Sustainability
Health care has two sides: care delivery and business sustainability. You can’t have one without the other; both are equally important. Health care organizations need processes and systems that deliver exceptional patient care and are financially and operationally sustainable. The dyad leadership model is the best way to achieve these often-opposing goals. What Is a […]
Leveraging the ED for Value-Based Care: A Strategic Blueprint for the C-Suite
From Episodic to Integrated: How to Realize the Full Potential of Hybrid Care
As the pandemic began to ease and the world started to return to normal, there was open debate about whether virtual care use would reset to pre-pandemic patterns or continue to expand. Now, the answer is becoming clear: this is the era of hybrid care.
Clinicians as Advocates for Patients, Colleagues, and Communities
”If medicine is to fulfill her great task, then she must enter the political and social life.” — Dr. Rudolf Virchow, 19th-century German physician Clinician advocacy is a vital part of the clinician-patient relationship. It is essential to building trust and providing an excellent standard of care, leading to better outcomes. However, advocacy is more […]
How to Empower Patients to Take Ownership of Their Care Before, During, and After Clinical Encounters
Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
Telehealth – what comes next?
Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
People-Powered and Patient-Centric Health Care in a Digital World
Clinician Experience Q&A
Explore this question and answer session with David Schillinger, MD SCP Health Chief Medical Officer
Taking a Strategic Approach to Hybrid Care
