People-Powered and Patient-Centric Health Care in a Digital World
Clinician Experience Q&A
Taking a Strategic Approach to Hybrid Care
Keeping Patients at the Center
Balancing clinical compensation
Emergency Medicine Q&A
Critical Care Q&A
Enhancing Patient Loyalty and Value through a Connected Care Journey
In 2023, patients are arguably more empowered than ever before—and with higher expectations. And yet, a large gap remains between patient expectations for care and the reality of their experience before, during, and after a hospital stay. A staggering 96% of patient complaints are related to customer service rather than the quality of care, and 81% of customers […]
Being a healer in a health care system that needs help – advocating for a better future
5 Strategies Health Care Executives Should Focus on in Today’s Market
