Scalable approaches that prioritize acute patient care while achieving strategic goals.
Streamlined management and virtual care solutions to maximize efficiency.
Intensivist staffing and management, leveraging technology for quality care.
Solutions to align and integrate processes and understanding across departments.
Leverage technology to expand coverage & support both in and outside of the hospital.
Engaging with patients for proactive planning and preventative health.
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This 154-bed facility is part of a 11-hospital health system that had a long-term partnership with SCP Health (SCP). The health system CEO had charged each facility leader with improving overall program metrics; however, there was also a culture of employee and executive resistance to change. The CEO and Medical Director of Emergency Medicine at one particular facility within the health system looked to SCP’s expertise in guiding significant shifts in their ED.
Decrease door-to-provider time
Decrease LWOT rates
Decrease door-to-discharge and door-to-admit times
SCP worked in tandem with the fully supportive facility leadership team to build relationships with the medical team, understand the biggest pain points of the ED, and make meaningful changes. The SCP team:
This facility now serves as a model of collaboration and consistency for all other facilities in the health system. The ED saw enhancement in metrics almost immediately after implementation of the new models—and have been able to sustain success over time. From Year 0 to Year 2, the facility has tracked the following improvements:
