Partnership Story: Diversifying Provider Teams to Improve Key Metrics
Discover how SCP Health’s transformative approach to clinical staffing improved 30-day readmission rates, length of stay, and compensation costs for an Arizona Hospital Medicine program.
Medicine in the Movies: What We Can Learn About Quality Care from Patch Adams
Explore lessons and thoughts on patient experience and quality of care based on the 1998 movie, Patch Adams.
5 Lessons Learned from COVID-19—So Far
Read five takeaways thus far from the COVID-19 pandemic about communication, mental health, teamwork, telehealth, and more.
Get 5 Stars: How Hospitals Can Effectively Manage Their Online Reputation
Learn how to handle negative reviews, plan for a crisis, keep your community engaged online, and more.
Medicine in the Movies: What Happens When “The Doctor” Gets a Taste of His Own Medicine
Part three of SCP’s Medicine in the Movies series explores lessons the 1991 film The Doctor teaches on how to improve patient experience.
The Most Popular Healthcare Terms of 2020
From telemedicine to contact tracing, diversity to PTSD, and more—learn what the most important terms of this year were and what they mean.
Looking Forward to the New Year
SCP Health Enterprise Chief Medical Officer Dr. Randy Pilgrim shares how providers and clinical leaders can grow and succeed in the near year.
Improving Patient Experience Along the Continuum of Care

Learn the impact that a robust care coordination and community engagement strategy can have on outcomes and experience.
How to Promote Healthy Conflict Resolution in Healthcare

Learn skills for conflict management in the healthcare setting, including how to minimize disagreement and ensure thorough resolution.
Best Practices for a Well-Run Urgent Care Clinic
Learn what urgent care clinics can do to ensure they remain relevant, in-demand, and financially stable during the COVID-19 pandemic and after it has passed.