Academic Medical Centers and Management Partnerships
Management partnerships with academic medical centers reduces the administrative burden on leadership and clinicians
Technology at the Front Door – Benefits of Virtual Triage
Triage is the emergency department’s front door and there are numerous benefits of adding virtual triage to your process.
How NPs and PAs Add Value
How nurse practitioners and physician assistants or NPs and PAs add value to health care, hospitals, and their own careers.
Boost Your Patient Satisfaction Scores
Learn why it is important as an Emergency Physician to always think about customer service. Here are 10 tips that can help.
Virtual Scribe Program Innovates EMR Documentation, Improves Patient Care
What is a virtual scribe and how does it work? We break down the concept and the documentation benefits it can have in the emergency medicine or hospital medicine setting.
The Role of Customer Satisfaction in Patient Care
Patients expect competence in emergency physicians. Learn what else you can add to improve patient satisfaction in care.
Reducing ED Wait Times in ACA Era
Learn about the innovative care model SCP uses to improve patient satisfaction and decrease wait time in the ED.
The Emergency Department: Strategic Asset or Necessary Evil?
Emergency departments: must continue to deliver an excellent standard of care for patients with acute illness and injury. But are they a necessary evil?
PX Week Celebrates Health Care Staff Who Impact Patient Experience
April 25 – 29 is Patient Experience (PX) Week, an annual event to celebrate the many ways health care staff impact the patient experience.
Modeling Value on Investment (VOI): Crucial Strategy Adopted by Successful CCM Programs
Modeling Value on Investment (VOI): Crucial Strategy Adopted by Successful CCM Programs