National Doctor’s Day 2020: Finding (and Holding on to) Your ‘Why’
Physicians, the path you’ve chosen is not easy. Use the advice shared in this blog post to stay excited about your work and passionate about your purpose.
Recognizing Patient Experience Week: The Impact of Hospital Medicine
Educate your hospital medicine teams on how to create positive patient experiences—and recognize them for successful patient experience initiatives.
What We’ve Learned about Patient Experience from COVID-19

COVID-19 has significantly affected patient priorities and expectations. Learn how to provide excellent patient experience in this new world.
Partnership Story: Diversifying Provider Teams to Improve Key Metrics
Discover how SCP Health’s transformative approach to clinical staffing improved 30-day readmission rates, length of stay, and compensation costs for an Arizona Hospital Medicine program.
Get 5 Stars: How Hospitals Can Effectively Manage Their Online Reputation
Learn how to handle negative reviews, plan for a crisis, keep your community engaged online, and more.
The Most Popular Healthcare Terms of 2020
From telemedicine to contact tracing, diversity to PTSD, and more—learn what the most important terms of this year were and what they mean.
Looking Forward to the New Year
SCP Health Enterprise Chief Medical Officer Dr. Randy Pilgrim shares how providers and clinical leaders can grow and succeed in the near year.
Improving Patient Experience Along the Continuum of Care

Learn the impact that a robust care coordination and community engagement strategy can have on outcomes and experience.
How to Promote Healthy Conflict Resolution in Healthcare

Learn skills for conflict management in the healthcare setting, including how to minimize disagreement and ensure thorough resolution.
Best Practices for a Well-Run Urgent Care Clinic

Learn what urgent care clinics can do to ensure they remain relevant, in-demand, and financially stable during the COVID-19 pandemic and after it has passed.